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down.guideby Sazabi
Daily recaps

What broke on 2025-05-20

One day's outages across every provider down.guide reads, in UTC.

incidents
10
providers affected
9
major outages
1
hours of downtime
0
0m
Worst

Worst incidents

By Down Index score, then duration.

  1. IterableDegraded
    C22 ingestion delays
    lasted 4h 11mJourney Processing, User Updates, List Uploads +1
  2. Retell AIDegraded
    Call Transfer Failures
    lasted 1h 14mPhone Call
  3. imgixDegraded
    Elevated rendering errors
    lasted 30mRendering Infrastructure, Web Administration Tools
  4. SambaNova CloudDegraded
    Meta-Llama-3.1-8B-Instruct performance impared
    lasted 24m
  5. PlivoDegraded
    Intermittent SMS & MMS failure
    lasted 0mus
  6. DialpadDegraded
    Some customers might experiencing intermittent issue with IVR Workflows
    lasted 7h 50mOmnichannel
  7. DialpadPartial outage
    Some customers might experiencing issues with calling, messaging and meetings
    lasted 1h 19mTelephony Infrastructure: Inbound Calls, Application, Meetingsus
  8. PhraseMajor outage
    Performance Disruption of Phrase Strings (EU) components between May 20, 2025 09:52 AM CEST and May 20, 2025 10:14 AM CEST
    lasted 45mTranslation center, Repo sync, OTA +4eu, us
  9. Voyage AIOperational
    Increased errors to voyage-3-lite
    lasted 24mAPI
  10. HightouchOperational
    Resolved - Elevated 404 Responses on API Endpoints
    lasted 0mCustomer API

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