RuntimeManager Degradation on ANYPOINTMANAGEMENTCENTER-GOV

What to do

• Check whether you use Salesforce RuntimeManager in anypointmanagementcenter-gov. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1d 2h it lasted.

  Anything that failed between 2026-10-22 15:00 UTC and 2026-10-23 17:12 UTC may need a replay.

• Subscribe to Salesforce's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=salesforce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Salesforce 2

1. updateOct 23, 2026, 4:59 PM UTC

   We're aware of an issue affecting Runtime Manager in the Government Cloud environment. Schedules for some customers are running about 7 hours later than configured. The issue is linked to a time zone setting on the affected servers. We have corrected the time zone settings and are restarting the affected servers. We're monitoring to confirm schedules return to their configured times and will provide an update in 60 minutes or as more information becomes available.

   provider

2. updateOct 23, 2026, 5:38 PM UTC

   Scheduled jobs for some Government Cloud customers, which were running about 7 hours later than configured, are now running at their configured times. The issue was linked to a time zone setting on the affected servers. We corrected the setting and restarted the affected servers, and validation confirmed the fix. Some customers may see duplicate runs of scheduled jobs caused by the restarts. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

   provider

Corrections

None so far.

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