- Level
- confirmed
- Worst impact
- Major outage
- Components
- MCGrowth
- Regions
- ap52, ap53, ap54, ap58, ap60, are2s, are4s, are6, are12, aus2s, aus4s, aus6s, aus14s, aus16s, aus18s, aus20s, aus22s, aus24s, aus26s, aus28s, aus36s, aus38s, aus58, aus60, aus62, aus64, aus66, aus68, aus70, aus72, aus74, aus76, aus78, aus80s, aus82, aus84, aus86, aus88, aus90, aus92, aus94, aus102, bra2s, bra4s, bra6s, bra8s, bra14, bra16, bra18, bra24, bra28, bra30, bra32, bra34, bra36, bra38, bra44, bra48, bra50, bra54s, bra58, bra60s, bra62s, can2s, can4s, can6s, can8s, can20s, can26, can28, can34, can36, can38, can40, can42, can44, can46, can48, can50, can52, can54, can56, can70s, can80, can86s, can96, can98, che2s, che4s, che6, che12, che16, che18, che26s, che28, che30, cs115, cs116, cs137, cs148, cs151, cs152, cs236, cs237, cs238, cs239, cs240, cs241, cs242, cs243, cs244, cs245, cs246, cs247, cs248, cs250, cs251, cs252, cs253, cs254, cs255, cs256, cs257, cs258, cs259, cs260, cs261, cs262, cs263, cs264, cs265, cs266, cs267, cs268, cs269, cs270, cs271, cs272, cs273, cs275, cs276, cs277, cs283, cs318, cs319, cs320, cs321, cs329, cs331, cs335, cs339, deu2s, deu4s, deu6s, deu8s, deu10s, deu12s, deu14s, deu16s, deu20s, deu36, deu38, deu52, deu54, deu56, deu58, deu60, deu62s, deu66, deu68, deu70, deu72, deu74, deu76, deu78, deu84, deu86, deu90, deu92, deu94, deu96, deu100, deu102, deu104s, deu106, deu108, deu110, deu112, deu114s, deu116s, deu118, deu120, deu122, deu124, deu126, deu128, deu130, deu132, deu146s, deu150s, deu152, deu154s, deu156s, deu158s, eu49, eu50, eu53, eu54, eu55, fra2s, fra4s, fra6s, fra8s, fra12s, fra24s, fra32, fra34, fra36, fra42, fra44, fra46, fra48, fra50, fra52, fra54, fra56, fra62, fra64, fra66, fra70, fra74, fra76, fra78, fra80, fra84, fra86, fra88, fra90, fra96s, fra98s, fra100, fra104, fra116s, fra118s, gbr2s, gbr4s, gbr34, gbr36, gbr38, gbr40s, gbr42s, gbr44s, gbr46, gbr48, gbr50, gbr52, gbr54, gbr56, gbr58, gbr60s, gbr62s, gbr64, gbr66, gbr68, gbr70, gbr72, gbr74, gbr76, gbr78, gbr80, gbr82, gbr84, gbr86, gbr88, gbr90s, gbr92s, gbr94, gbr96, gbr98, gbr100, gbr102, gbr106s, gbr108s, gbr110s, gbr112, gbr116, gbr118, gbr120, gbr122, gbr124, gbr136s, gbr138s, gbr140, gbr144s, gbr146s, gbr148, idn2s, idn4s, idn6, idn8, ind2s, ind3s, ind4s, ind6s, ind8s, ind10s, ind12s, ind14s, ind16s, ind18s, ind20s, ind22s, ind24s, ind26s, ind28s, ind54s, ind56, ind58, ind60, ind62, ind64, ind66, ind68, ind70, ind72, ind74, ind76, ind78, ind80, ind82, ind84, ind86, ind88, ind90, ind92, ind94, ind96, ind98, ind100, ind102, ind104, ind108, ind110, ind112, ind114, ind116, ind118, ind120, ind122, ind124, ind126, ind132, ind134, ind136, ind138, ind140s, ind142s, ind144, ind146s, ind148s, ind150, ind152, ind154, ind160, ind168, ind170, ind172, ind174s, ind176s, ind178s, ind180s, ind182s, ind184s, ind186, ind188, ind192s, ind194s, ind196s, ind198s, ind200, ind202, ind206, ind208s, ind210s, isr2s, isr4s, isr6, isr10, isr12, ita2s, ita4s, ita6, ita8, ita10, ita12, ita14, ita16, ita18, ita22s, ita24, ita26, ita28, ita30, ita32s, ita34, ita36, ita38, ita42, ita52s, ita54, ita58s, ita60s, jpn2s, jpn4s, jpn6s, jpn8s, jpn10s, jpn12s, jpn18s, jpn20s, jpn22s, jpn24s, jpn28s, jpn132, jpn134, jpn136, jpn138, jpn140, jpn142, jpn144, jpn146, jpn148, jpn150, jpn152s, jpn154s, jpn156, jpn158, jpn160, jpn164, jpn166, jpn168, jpn170, jpn172s, jpn174s, jpn178s, jpn180s, jpn182s, jpn184s, jpn188, kor2s, kor4s, kor6, kor8, na223, na224, na225, na231, na232, na233, na234, na235, na236, na237, na238, na239, na240, na241, na242, na243, na244, na246, na247, na248, na249, na251, na252, na253, na254, sgp2s, sgp4s, sgp6s, sgp8s, sgp10, sgp14, swe2s, swe4s, swe6s, swe8, swe10, swe12, swe14, swe16, swe18, swe20, swe22, swe24, swe26, swe28s, swe30s, swe32, swe34, swe36, swe38, swe40, swe42, swe44s, swe46, swe48, swe50, swe52, swe54, swe56, swe58, swe60s, swe62, swe64, swe66, swe68, swe70, swe72, swe74, swe76, swe78, swe80, swe82, swe84, swe88s, swe90s, swe92s, swe94s, swe96s, swe98, swe100, swe106, swe108, swe112, swe114, swe118, swe120s, swe122, swe124, swe126, swe128s, swe130s, swe132s, swe136s, usa1, usa2s, usa3s, usa8s, usa20s, usa22s, usa26, usa28s, usa30s, usa32s, usa34, usa36, usa60s, usa62s, usa80s, usa194s, usa202s, usa220, usa224s, usa226, usa228, usa230, usa232, usa234, usa236, usa238, usa240s, usa242s, usa244s, usa248s, usa250s, usa252s, usa254s, usa256s, usa258s, usa260s, usa262s, usa268s, usa270s, usa272, usa274, usa276, usa278, usa280, usa282, usa286, usa288, usa290, usa292, usa294, usa296, usa300, usa302, usa304, usa312, usa314, usa316, usa318, usa320, usa322, usa324, usa326, usa328, usa330, usa332, usa334, usa336, usa338, usa340, usa342, usa344, usa346, usa348, usa350, usa352, usa354, usa356, usa358, usa360, usa364, usa366s, usa372, usa374, usa376, usa384, usa408, usa410, usa412, usa414, usa416, usa418, usa420, usa422, usa424, usa426, usa428, usa430, usa432s, usa434s, usa436, usa438, usa440, usa442, usa444, usa446s, usa448s, usa450, usa452, usa454, usa456, usa460, usa462, usa464, usa466, usa468, usa470, usa472, usa474, usa476, usa478, usa480, usa488s, usa490s, usa494, usa496, usa534s, usa538, usa540s, usa542s, usa544, usa546, usa548, usa550, usa552, usa554, usa556, usa558, usa560, usa562, usa564, usa566, usa568, usa570, usa572, usa574, usa576, usa578, usa580, usa582, usa584, usa586, usa588, usa590, usa592, usa594, usa596, usa598, usa600, usa602, usa604, usa606, usa608, usa610, usa612, usa614, usa616, usa618, usa620, usa622, usa624, usa626, usa628, usa630, usa632, usa634, usa636, usa638, usa640, usa642, usa644, usa646, usa648, usa650, usa652, usa654s, usa656s, usa658s, usa660s, usa662s, usa664s, usa666s, usa668s, usa670s, usa672s, usa674, usa676, usa678, usa680, usa682, usa684, usa686, usa688, usa690, usa692, usa694, usa696, usa698, usa700, usa702, usa704, usa706, usa708, usa710s, usa712s, usa714, usa716, usa718, usa720, usa722, usa724, usa726, usa728, usa730, usa732, usa734, usa736, usa738, usa740, usa742, usa744, usa746, usa748, usa750s, usa752s, usa754s, usa756s, usa758s, usa760s, usa762s, usa764s, usa766s, usa768s, usa770s, usa772s, usa774s, usa776, usa778, usa780, usa786s, usa788, usa790, usa792s, usa794, usa804s, usa810, usa830, usa836s, usa838, usa840, usa842, usa844, usa846, usa848, usa850, usa852, usa854, usa856, usa860, usa862, usa864, usa866, usa868, usa870s, usa872s, usa874s, usa876, usa880s, usa882s, usa884s, usa886s, usa888s, usa890s, usa892s, usa894s, usa896s, usa898s, usa900s, usa902s, usa916s, usa918, usa920, usa922, usa924, usa926, usa932s, usa934s, usa936s, usa938s, usa940s, usa942s, usa944s, usa946s, usa948s, usa950s, usa952s, usa954s, usa960, usa994, usa996s, usa1000, usa1012, usa1016, usa1018, usa1022, usa1024, usa1026, usa1028, usa1030, usa1032, usa1034, usa1036s, usa1038, usa1040, usa1042, usa1044, usa1052, usa1054, usa1056, usa1062, usa1068s, usa1070s, usa1072, usa1074s, usa1076s, usa1078, usa1082, usa1088s, usa1092, usa1108, usa1110, usa1112, usa1122, usa1124, usa1126, usa1128s, usa1130s, usa1132, usa1134s, usa1136s, usa1138, usa1140, usa1142, usa1148s, usa1150s, usa1152s, usa1154s, usa1156s, usa1158, usa1160, usa1164, usa1176, usa1178s, usa1180, usa1182, usa1184, usa1186, usa1188, usa1190, usa1192, usa1194s, usa1196s, usa1198s, usa1200s, usa1202s, usa1204s, usa1206s, usa1208s, usa1210, usa1212, usa1214s, usa1216s, usa1218s, usa1220s, usa1222, usa1224, usa1228s, usa1230, usa1232, usa1234s, usa1236s, usa1238s, usa1240s, usa1242s, usa1244s, usa1246s, usa1248s, usa1250s, usa1252s, usa1254s, usa1256s, usa1258s, usa1260s, usa1262s, usa1264s, usa1266s, usa1268, usa1270, usa1272, usa1274s, usa1276s, usa1278s, usa1280, usa1290, usa1294, usa1296, usa1298, usa1310s, usa1312s, usa1316s, usa1330, usa1336, usa1338, usa1340s, usa1342s, usa1348, usa1350s, usa1352, usa1354s, usa1356, usa1358s, usa1360s, usa1362s, usa1364s, usa1366, usa1368, usa1370, usa1372, usa1374, usa1376, usa1378, usa1380, usa1382, usa1384, usa1386, usa1388, usa1390, usa1392, usa1394, usa1396, usa1398, usa1400, usa1402, usa1404, usa1406, usa1408, usa1410s, usa1412s, usa1414s, usa1416s, usa1418s, usa1420s, usa1424s, usa1426s, usa1428s, usa1430s, usa1432s, usa1434, usa1440s, usa9002, usa9004s, usa9006s, usa9008, usa9010s, usa9012s, usa9014, usa9016s, usa9018s, usa9020, usa9022s, usa9024s, usa9026, usa9028s, usa9402, usa9404s, usa9406s, usa9902, usa9904s, usa9918s, zaf4s, zaf8
What to do
Check whether you use Salesforce MCGrowth in ap52, ap53, ap54, ap58. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5d 1h it lasted.
Anything that failed between 2026-10-28 21:35 UTC and 2026-11-02 23:29 UTC may need a replay.Subscribe to Salesforce's feed to hear about the next one first. RSS feed
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Root cause
We're investigating the cause and working toward resolution.Read the postmortem
Updates from Salesforce 8
- update
We're aware of an issue affecting the Unified Marketing Application. Customers using the Unified Marketing Application may be unable to select a data space, preventing them from provisioning the Marketing app in their orgs. We're investigating the cause and working toward resolution. We'll provide an update in 30 minutes or sooner if additional information becomes available.
provider
- impactradiusincrease
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
provider
- update
We've identified a recent configuration change as the likely cause of the issue and are working on a fix to reverse it.
provider
- update
Efforts to prepare the fix are still ongoing. Once complete and validated, we will deploy it to all affected instances.
provider
- update
The fix is undergoing validation. Once complete, it will be deployed across all affected instances.
provider
- update
The fix validation has passed and deployment has begun. Once complete, we will confirm resolution across all environments.
provider
- update
The root cause was confirmed as a recent configuration change in the Set-up process. Disabling this change has been validated as restoring the service for customers. We have now reverted the change and services are restored as of 23:29 UTC, November 2. Should customers continue to experience issues with Marketing Cloud Next (MCN), and provisioning MCN orgs, please see the Known Issue article available here: https://help.salesforce.com/s/issue?id=a02g700000DDMrF We apologize for any inconvenience this issue may have caused to our customers.
provider
- update
We resolved the issue that prevented Marketing Cloud Next customers from completing setup and provisioning new orgs because the Select a Data Space option was unavailable. We reverted the recent configuration change that caused the issue and fully restored service. If you continue to experience issues with MCN setup or org provisioning, please refer to the Known Issue article here: https://help.salesforce.com/s/issue?id=a02g700000DDMrF We apologize for how this incident affected you and your business.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-475d04bb47
Is Salesforce still down?
No, this incident was resolved 2026-11-02 23:29 UTC. For Salesforce's live state, see https://down.guide/salesforce.
How long did it last?
5d 1h, from 2026-10-28 21:35 UTC to 2026-11-02 23:29 UTC, by the times Salesforce posted.
What was affected?
Salesforce named MCGrowth in ap52, ap53, ap54, ap58.
What caused it?
Salesforce wrote: "We're investigating the cause and working toward resolution." The postmortem: https://status.salesforce.com/incidents/20004557
Where does this come from?
Salesforce's official status page, https://status.salesforce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.