- Level
- confirmed
- Worst impact
- Degraded
- Components
- LoadaView
- Regions
- 10aypd, pdcaaa, pdueaa, pdueba, pdueca, ue1pd, uw2bpd
- Down Index
- 43of 100
What to do
Check whether you use Salesforce LoadaView in 10aypd, pdcaaa, pdueaa, pdueba. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2d 10h it lasted.
Anything that failed between 2026-10-13 18:36 UTC and 2026-10-16 05:25 UTC may need a replay.Subscribe to Salesforce's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=salesforce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Salesforce 1
- update
We've deployed the fix during off-peak hours to the affected US pods, and we've confirmed that workbooks are loading normally again. Originally posted here https://status.salesforce.com/incidents/20004486 We apologize for the impact this incident had on customers and their businesses. We'll complete a full investigation to establish the technical trigger and underlying cause, and we'll put preventive actions in place to stop this from happening again.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-656afe7422
Is Salesforce still down?
No, this incident was resolved 2026-10-16 05:25 UTC. For Salesforce's live state, see https://down.guide/salesforce.
How long did it last?
2d 10h, from 2026-10-13 18:36 UTC to 2026-10-16 05:25 UTC, by the times Salesforce posted.
What was affected?
Salesforce named LoadaView in 10aypd, pdcaaa, pdueaa, pdueba.
What caused it?
Salesforce hasn't published a root cause. If it does, it shows here.
Where does this come from?
Salesforce's official status page, https://status.salesforce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.