- Level
- confirmed
- Worst impact
- Degraded
- Components
- Explore
- Regions
- 10aypd, 10azpd, pdueca, ue1pd
- Down Index
- 39of 100
What to do
Check whether you use Salesforce Explore in 10aypd, 10azpd, pdueca, ue1pd. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3d 12h it lasted.
Anything that failed between 2026-10-24 06:36 UTC and 2026-10-27 18:54 UTC may need a replay.Subscribe to Salesforce's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=salesforce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Salesforce 2
- update
Customers will see an error opening a data source from a workbook: "That page could not be accessed. Either the data source does not exist or you do not have the necessary permissions. Engineers are working on a fix, there is a workaround to access these data sources: Don't open the data source from the workbook's Data Sources list. Go to Explore → Data Sources and select the data source by name. We have a knowledge article published: https://help.salesforce.com/s/articleView?id=005465388&type=1
provider
- update
The engineering team has identified the root cause and a fix is ready. The release process has started, and we'll confirm once the fix is live.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7fb790e4dd
Is Salesforce still down?
No, this incident was resolved 2026-10-27 18:54 UTC. For Salesforce's live state, see https://down.guide/salesforce.
How long did it last?
3d 12h, from 2026-10-24 06:36 UTC to 2026-10-27 18:54 UTC, by the times Salesforce posted.
What was affected?
Salesforce named Explore in 10aypd, 10azpd, pdueca, ue1pd.
What caused it?
Salesforce hasn't published a root cause. If it does, it shows here.
Where does this come from?
Salesforce's official status page, https://status.salesforce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.