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APIManager, AnypointMonitoring, Exchange, RuntimeManager Degradation on ANYPOINTMANAGEMENTCENTER-GOV, ANYPOINTMQ-GOV, ANYPOINTOBSERVABILITYSUITE-GOV, COMMUNITIES&ENGAGEMENTS-GOV…

Degraded Lasted 4h 48m · started · Salesforce's page

Level
confirmed
Worst impact
Degraded
Components
APIManager, AnypointMonitoring, Exchange, RuntimeManager
Regions
anypointmanagementcenter-gov, anypointmq-gov, anypointobservabilitysuite-gov, communities&engagements-gov, designcenter-gov, documentation-gov, helpcenter-gov, objectstorev2-gov, runtimeplane-gov, runtimeservices-gov
Down Index
41of 100

What to do

  • Check whether you use Salesforce APIManager, AnypointMonitoring, Exchange, RuntimeManager in anypointmanagementcenter-gov, anypointmq-gov, anypointobservabilitysuite-gov, communities&engagements-gov. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 48m it lasted.

    Anything that failed between 2026-10-07 06:00 UTC and 2026-10-07 10:48 UTC may need a replay.
  • Subscribe to Salesforce's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=salesforce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Salesforce 2

  1. update

    We're investigating a Salesforce feature disruption affecting MuleSoft Government Cloud customers following a planned maintenance. Customers may see errors managing APIs in API Manager, and they cannot publish assets in Exchange. Runtime Manager and Anypoint Monitoring may not send alerts. We're working to complete the remaining maintenance steps to restore services. We'll provide an update as more information becomes available.

    provider

  2. update

    We’ve completed the remaining planned maintenance changes, including the final deployment covering five services. These features are now working as expected. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b02f47c877

Is Salesforce still down?

No, this incident was resolved 2026-10-07 10:48 UTC. For Salesforce's live state, see https://down.guide/salesforce.

How long did it last?

4h 48m, from 2026-10-07 06:00 UTC to 2026-10-07 10:48 UTC, by the times Salesforce posted.

What was affected?

Salesforce named APIManager, AnypointMonitoring, Exchange, RuntimeManager in anypointmanagementcenter-gov, anypointmq-gov, anypointobservabilitysuite-gov, communities&engagements-gov.

What caused it?

Salesforce hasn't published a root cause. If it does, it shows here.

Where does this come from?

Salesforce's official status page, https://status.salesforce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.