coreService, liveAgent Degradation on USA1152S, USA1158, USA1160, USA1348

What to do

• Check whether you use Salesforce coreService, liveAgent in usa1152s, usa1158, usa1160, usa1348. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 35m it lasted.

  Anything that failed between 2026-10-23 11:30 UTC and 2026-10-23 15:05 UTC may need a replay.

• Subscribe to Salesforce's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=salesforce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Salesforce 1

1. resolvedperformancedegradationOct 23, 2026, 5:02 PM UTC

   We’ve confirmed that the solution implemented to mitigate the issue causing the performance degradation was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

   provider

Corrections

None so far.

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