- Level
- confirmed
- Worst impact
- Major outage
- Components
- MCGrowth
- Regions
- ap52, ap53, ap54, ap58, ap60, are2s, are4s, are6, are12, aus2s, aus4s, aus6s, aus14s, aus16s, aus18s, aus20s, aus22s, aus24s, aus26s, aus28s, aus36s, aus38s, aus58, aus60, aus62, aus64, aus66, aus68, aus70, aus72, aus74, aus76, aus78, aus80s, aus82, aus84, aus86, aus88, aus90, aus92, aus94, aus102, bra2s, bra4s, bra6s, bra8s, bra14, bra16, bra18, bra24, bra28, bra30, bra32, bra34, bra36, bra38, bra44, bra48, bra50, bra54s, bra58, bra60s, bra62s, can2s, can4s, can6s, can8s, can20s, can26, can28, can34, can36, can38, can40, can42, can44, can46, can48, can50, can52, can54, can56, can70s, can80, can86s, can96, can98, che2s, che4s, che6, che12, che16, che18, che26s, che28, che30, cs115, cs116, cs137, cs148, cs151, cs152, cs236, cs237, cs238, cs239, cs240, cs241, cs242, cs243, cs244, cs245, cs246, cs247, cs248, cs250, cs251, cs252, cs253, cs254, cs255, cs256, cs257, cs258, cs259, cs260, cs261, cs262, cs263, cs264, cs265, cs266, cs267, cs268, cs269, cs270, cs271, cs272, cs273, cs275, cs276, cs277, cs283, cs318, cs319, cs320, cs321, cs329, cs331, cs335, cs339, deu2s, deu4s, deu6s, deu8s, deu10s, deu12s, deu14s, deu16s, deu20s, deu36, deu38, deu52, deu54, deu56, deu58, deu60, deu62s, deu66, deu68, deu70, deu72, deu74, deu76, deu78, deu84, deu86, deu90, deu92, deu94, deu96, deu100, deu102, deu104s, deu106, deu108, deu110, deu112, deu114s, deu116s, deu118, deu120, deu122, deu124, deu126, deu128, deu130, deu132, deu146s, deu150s, deu152, deu154s, deu156s, deu158s, eu49, eu50, eu53, eu54, eu55, fra2s, fra4s, fra6s, fra8s, fra12s, fra24s, fra32, fra34, fra36, fra42, fra44, fra46, fra48, fra50, fra52, fra54, fra56, fra62, fra64, fra66, fra70, fra74, fra76, fra78, fra80, fra84, fra86, fra88, fra90, fra96s, fra98s, fra100, fra104, fra116s, fra118s, gbr2s, gbr4s, gbr34, gbr36, gbr38, gbr40s, gbr42s, gbr44s, gbr46, gbr48, gbr50, gbr52, gbr54, gbr56, gbr58, gbr60s, gbr62s, gbr64, gbr66, gbr68, gbr70, gbr72, gbr74, gbr76, gbr78, gbr80, gbr82, gbr84, gbr86, gbr88, gbr90s, gbr92s, gbr94, gbr96, gbr98, gbr100, gbr102, gbr106s, gbr108s, gbr110s, gbr112, gbr116, gbr118, gbr120, gbr122, gbr124, gbr136s, gbr138s, gbr140, gbr144s, gbr146s, gbr148, idn2s, idn4s, idn6, idn8, ind2s, ind3s, ind4s, ind6s, ind8s, ind10s, ind12s, ind14s, ind16s, ind18s, ind20s, ind22s, ind24s, ind26s, ind28s, ind54s, ind56, ind58, ind60, ind62, ind64, ind66, ind68, ind70, ind72, ind74, ind76, ind78, ind80, ind82, ind84, ind86, ind88, ind90, ind92, ind94, ind96, ind98, ind100, ind102, ind104, ind108, ind110, ind112, ind114, ind116, ind118, ind120, ind122, ind124, ind126, ind132, ind134, ind136, ind138, ind140s, ind142s, ind144, ind146s, ind148s, ind150, ind152, ind154, ind160, ind168, ind170, ind172, ind174s, ind176s, ind178s, ind180s, ind182s, ind184s, ind186, ind188, ind192s, ind194s, ind196s, ind198s, ind200, ind202, ind206, ind208s, ind210s, isr2s, isr4s, isr6, isr10, isr12, ita2s, ita4s, ita6, ita8, ita10, ita12, ita14, ita16, ita18, ita22s, ita24, ita26, ita28, ita30, ita32s, ita34, ita36, ita38, ita42, ita52s, ita54, ita58s, ita60s, jpn2s, jpn4s, jpn6s, jpn8s, jpn10s, jpn12s, jpn18s, jpn20s, jpn22s, jpn24s, jpn28s, jpn132, jpn134, jpn136, jpn138, jpn140, jpn142, jpn144, jpn146, jpn148, jpn150, jpn152s, jpn154s, jpn156, jpn158, jpn160, jpn164, jpn166, jpn168, jpn170, jpn172s, jpn174s, jpn178s, jpn180s, jpn182s, jpn184s, jpn188, kor2s, kor4s, kor6, kor8, na223, na224, na225, na231, na232, na233, na234, na235, na236, na237, na238, na239, na240, na241, na242, na243, na244, na246, na247, na248, na249, na251, na252, na253, na254, sgp2s, sgp4s, sgp6s, sgp8s, sgp10, sgp14, swe2s, swe4s, swe6s, swe8, swe10, swe12, swe14, swe16, swe18, swe20, swe22, swe24, swe26, swe28s, swe30s, swe32, swe34, swe36, swe38, swe40, swe42, swe44s, swe46, swe48, swe50, swe52, swe54, swe56, swe58, swe60s, swe62, swe64, swe66, swe68, swe70, swe72, swe74, swe76, swe78, swe80, swe82, swe84, swe88s, swe90s, swe92s, swe94s, swe96s, swe98, swe100, swe106, swe108, swe112, swe114, swe118, swe120s, swe122, swe124, swe126, swe128s, swe130s, swe132s, swe136s, usa1, usa2s, usa3s, usa8s, usa20s, usa22s, usa26, usa28s, usa30s, usa32s, usa34, usa36, usa60s, usa62s, usa80s, usa194s, usa202s, usa220, usa224s, usa226, usa228, usa230, usa232, usa234, usa236, usa238, usa240s, usa242s, usa244s, usa248s, usa250s, usa252s, usa254s, usa256s, usa258s, usa260s, usa262s, usa268s, usa270s, usa272, usa274, usa276, usa278, usa280, usa282, usa286, usa288, usa290, usa292, usa294, usa296, usa300, usa302, usa304, usa312, usa314, usa316, usa318, usa320, usa322, usa324, usa326, usa328, usa330, usa332, usa334, usa336, usa338, usa340, usa342, usa344, usa346, usa348, usa350, usa352, usa354, usa356, usa358, usa360, usa364, usa366s, usa372, usa374, usa376, usa384, usa408, usa410, usa412, usa414, usa416, usa418, usa420, usa422, usa424, usa426, usa428, usa430, usa432s, usa434s, usa436, usa438, usa440, usa442, usa444, usa446s, usa448s, usa450, usa452, usa454, usa456, usa460, usa462, usa464, usa466, usa468, usa470, usa472, usa474, usa476, usa478, usa480, usa488s, usa490s, usa494, usa496, usa534s, usa538, usa540s, usa542s, usa544, usa546, usa548, usa550, usa552, usa554, usa556, usa558, usa560, usa562, usa564, usa566, usa568, usa570, usa572, usa574, usa576, usa578, usa580, usa582, usa584, usa586, usa588, usa590, usa592, usa594, usa596, usa598, usa600, usa602, usa604, usa606, usa608, usa610, usa612, usa614, usa616, usa618, usa620, usa622, usa624, usa626, usa628, usa630, usa632, usa634, usa636, usa638, usa640, usa642, usa644, usa646, usa648, usa650, usa652, usa654s, usa656s, usa658s, usa660s, usa662s, usa664s, usa666s, usa668s, usa670s, usa672s, usa674, usa676, usa678, usa680, usa682, usa684, usa686, usa688, usa690, usa692, usa694, usa696, usa698, usa700, usa702, usa704, usa706, usa708, usa710s, usa712s, usa714, usa716, usa718, usa720, usa722, usa724, usa726, usa728, usa730, usa732, usa734, usa736, usa738, usa740, usa742, usa744, usa746, usa748, usa750s, usa752s, usa754s, usa756s, usa758s, usa760s, usa762s, usa764s, usa766s, usa768s, usa770s, usa772s, usa774s, usa776, usa778, usa780, usa786s, usa788, usa790, usa792s, usa794, usa804s, usa810, usa830, usa836s, usa838, usa840, usa842, usa844, usa846, usa848, usa850, usa852, usa854, usa856, usa860, usa862, usa864, usa866, usa868, usa870s, usa872s, usa874s, usa876, usa880s, usa882s, usa884s, usa886s, usa888s, usa890s, usa892s, usa894s, usa896s, usa898s, usa900s, usa902s, usa916s, usa918, usa920, usa922, usa924, usa926, usa932s, usa934s, usa936s, usa938s, usa940s, usa942s, usa944s, usa946s, usa948s, usa950s, usa952s, usa954s, usa960, usa994, usa996s, usa1000, usa1012, usa1016, usa1018, usa1022, usa1024, usa1026, usa1028, usa1030, usa1032, usa1034, usa1036s, usa1038, usa1040, usa1042, usa1044, usa1052, usa1054, usa1056, usa1062, usa1068s, usa1070s, usa1072, usa1074s, usa1076s, usa1078, usa1082, usa1088s, usa1092, usa1108, usa1110, usa1112, usa1122, usa1124, usa1126, usa1128s, usa1130s, usa1132, usa1134s, usa1136s, usa1138, usa1140, usa1142, usa1148s, usa1150s, usa1152s, usa1154s, usa1156s, usa1158, usa1160, usa1164, usa1176, usa1178s, usa1180, usa1182, usa1184, usa1186, usa1188, usa1190, usa1192, usa1194s, usa1196s, usa1198s, usa1200s, usa1202s, usa1204s, usa1206s, usa1208s, usa1210, usa1212, usa1214s, usa1216s, usa1218s, usa1220s, usa1222, usa1224, usa1228s, usa1230, usa1232, usa1234s, usa1236s, usa1238s, usa1240s, usa1242s, usa1244s, usa1246s, usa1248s, usa1250s, usa1252s, usa1254s, usa1256s, usa1258s, usa1260s, usa1262s, usa1264s, usa1266s, usa1268, usa1270, usa1272, usa1274s, usa1276s, usa1278s, usa1280, usa1290, usa1294, usa1296, usa1298, usa1310s, usa1312s, usa1316s, usa1330, usa1336, usa1338, usa1340s, usa1342s, usa1348, usa1350s, usa1352, usa1354s, usa1356, usa1358s, usa1360s, usa1362s, usa1364s, usa1366, usa1368, usa1370, usa1372, usa1374, usa1376, usa1378, usa1380, usa1382, usa1384, usa1386, usa1388, usa1390, usa1392, usa1394, usa1396, usa1398, usa1400, usa1402, usa1404, usa1406, usa1408, usa1410s, usa1412s, usa1414s, usa1416s, usa1418s, usa1420s, usa1424s, usa1426s, usa1428s, usa1430s, usa1432s, usa1434, usa1440s, zaf4s, zaf8
What to do
Check whether you use Salesforce MCGrowth in ap52, ap53, ap54, ap58. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3d 13h it lasted.
Anything that failed between 2026-10-31 02:42 UTC and 2026-11-03 16:05 UTC may need a replay.Subscribe to Salesforce's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=salesforce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
We apologize for any confusion caused by this.Read the postmortem
Updates from Salesforce 6
- update
We're aware of an issue affecting customers using the Marketing Cloud Growth & Advanced Editions product. Some published marketing pages aren't loading and return error messages, so visitors can't access them. Republishing the pages doesn't resolve it. We've identified a likely contributing change and we're working on a fix. We'll provide an update in 30 minutes or sooner if we have more information.
provider
- update
We've identified that a configuration change we made last week combined with a later code change to cause some published marketing pages to fail to load. We're preparing to reverse the configuration change. Once we reverse the change, impacted customers will need to republish their affected landing page, form, or site to restore access. We'll provide an update in 30 minutes or sooner if additional information becomes available.
provider
- update
We reversed the configuration change, and it's now rolled out across all impacted instances. Our internal testing shows that affected marketing pages are available again. We're working to confirm the fix with impacted customers. Customers need to republish their landing pages, forms, or marketing sites to restore access. We'll provide an update in 30 minutes or sooner if additional information becomes available.
provider
- starttimerevision
Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.
provider
- update
We've confirmed that the impact is limited to marketing pages, forms, and sites that customers republished or modified during this impact window. Existing pages that customers haven't changed since the original configuration change continue to work normally. We're continuing to confirm the fix with an impacted customer. We'll provide an update in 30 minutes or sooner if additional information becomes available.
provider
- update
Some customers couldn't access their marketing landing pages, forms, and sites because of a configuration change. We reversed that change and confirmed the fix is in place across all impacted instances. The affected marketing pages are available again, and the issue is now resolved. Customers who republished or modified a page during the impact window need to republish it to restore access. Pages that customers didn't change continued to work normally throughout. We're fully committed to minimizing downtime when incidents occur. We also continually assess and improve our tools, processes, and architecture to provide the best service possible.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d5c6f7841b
Is Salesforce still down?
No, this incident was resolved 2026-11-03 16:05 UTC. For Salesforce's live state, see https://down.guide/salesforce.
How long did it last?
3d 13h, from 2026-10-31 02:42 UTC to 2026-11-03 16:05 UTC, by the times Salesforce posted.
What was affected?
Salesforce named MCGrowth in ap52, ap53, ap54, ap58.
What caused it?
Salesforce wrote: "We apologize for any confusion caused by this." The postmortem: https://status.salesforce.com/incidents/20004558
Where does this come from?
Salesforce's official status page, https://status.salesforce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.