- Level
- confirmed
- Worst impact
- Degraded
- Regions
- eu, us
- Down Index
- 16of 100
What to do
Check whether you use Sauce Labs in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2025-10-07 08:19 UTC and 2025-10-01 01:00 UTC may need a replay.Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sauce Labs 2
- resolved
Between 13:54 UTC on October 1, 2025, and 10:22 UTC on October 2, 2025, some automated Android Emulator tests failed intermittently in our US West and EU Central data centers. This was caused by a screen resolution change. We fixed the issue and all services are now fully operational.
provider
- postmortem
### **Dates:** Wednesday, October 1st 2025, 10:34 UTC - Thursday, October 2nd 2025, 22:22 UTC ### **What happened:** Virtual Android and Visual tests using the “Android GoogleAPI Emulator” were failing if they contained conditioned that required the exact app dimensions. ### **Why it happened:** A new default emulator was released including a setting that did not account for customer defined virtual screen resolutions. ### **How we fixed it:** The issue was resolved by rolling back the deployment. ### **What we are doing to prevent it from happening again:** A new release was scheduled with an update to accommodate tests with customer defined screen resolution.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-192d2fa422
Is Sauce Labs still down?
No, this incident was resolved 2025-10-01 01:00 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.
How long did it last?
0m, from 2025-10-07 08:19 UTC to 2025-10-01 01:00 UTC, by the times Sauce Labs posted.
What was affected?
Sauce Labs named in eu, us.
What caused it?
Sauce Labs hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.