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Sauce Labs

2026-October-30 Service Incident

Partial outage Lasted 44m · started · Sauce Labs's page

Level
confirmed
Worst impact
Partial outage
Components
US-West
Regions
us
Down Index
31of 100

What to do

  • Check whether you use Sauce Labs US-West in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 44m it lasted.

    Anything that failed between 2026-10-30 15:07 UTC and 2026-10-30 15:52 UTC may need a replay.
  • Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

The root cause has been identified.
Read the postmortem

Updates from Sauce Labs 2

  1. investigating

    We are experiencing an issue with authentication and slowness in US West data center. The root cause has been identified. Remediation has been applied, and we are actively monitoring the situation.

    provider

  2. resolved

    Issues with authentication and slowness in US West data center have been resolved. All services are fully operational.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d3f86a368e

Is Sauce Labs still down?

No, this incident was resolved 2026-10-30 15:52 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.

How long did it last?

44m, from 2026-10-30 15:07 UTC to 2026-10-30 15:52 UTC, by the times Sauce Labs posted.

What was affected?

Sauce Labs named US-West in us.

What caused it?

Sauce Labs wrote: "The root cause has been identified." The postmortem: https://stspg.io/3qz8pzhz1bkh

Where does this come from?

Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.