- Level
- confirmed
- Worst impact
- Partial outage
- Components
- US-West, US-West, US-West, US-West, EU-Central, EU-Central, EU-Central, EU-Central
- Regions
- eu, eu-central-1, us, us-west-1
- Down Index
- 44of 100
What to do
Check whether you use Sauce Labs US-West, US-West, US-West, US-West and 4 more in eu, eu-central-1, us, us-west-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 11m it lasted.
Anything that failed between 2026-04-07 15:02 UTC and 2026-04-07 16:13 UTC may need a replay.Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sauce Labs 3
- investigating
We are currently investigating reports of test failures affecting users running tests using SauceCtl in our US-West-1 and EU-Central-1 Data Center. We are investigating.
provider
- resolved
We have identified the root cause and have deployed a fix for this issue. All services are fully operational.
provider
- postmortem
### **Dates:** Monday April 7th 2026, ~11:00 – 15:55 UTC ### **What happened:** Some customers experienced 503 errors when running tests via saucectl. The test-composer service was intermittently unavailable, preventing framework-based test execution. ### **Why it happened:** A stale Docker image was deployed to the test-composer service due to a packaging issue that arose during an internal container registry migration. This caused service pods to crash. ### **How we fixed it:** We identified the stale image and redeployed the correct version, restoring the service. ### **What we are doing to prevent it from happening again:** We are hardening our image deployment pipeline and adding validation checks to ensure container registry migrations do not result in stale or incorrect images being deployed to production.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3fdfe1d2e5
Is Sauce Labs still down?
No, this incident was resolved 2026-04-07 16:13 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.
How long did it last?
1h 11m, from 2026-04-07 15:02 UTC to 2026-04-07 16:13 UTC, by the times Sauce Labs posted.
What was affected?
Sauce Labs named US-West, US-West, US-West, US-West and 4 more in eu, eu-central-1, us, us-west-1.
What caused it?
Sauce Labs hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.