- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us, us-west-1
- Down Index
- 16of 100
What to do
Check whether you use Sauce Labs in us, us-west-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2025-08-19 19:15 UTC and 2025-08-19 19:00 UTC may need a replay.Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sauce Labs 2
- resolved
Between 16:15 -16:55 UTC, automated Android Real Device tests were intermittently failing to start in our US West Data Center. We took remedial action and the problem was resolved. All services are fully operational.
provider
- postmortem
### **Dates:** Friday August 19th 2025, 16:20 UTC - 16:55 UTC. ### **What happened:** During the times stated, automated Android real device tests were failing to start intermittently in the US-West-1 datacenter. ### **Why it happened:** A defect was introduced by a deployment which impacted Appium tests. ### **How we fixed it:** The deployment was rolled back. ### **What we are doing to prevent it from happening again:** We have improved our internal test cases to detect the conditions in which the defect occurred.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6e37ab10d5
Is Sauce Labs still down?
No, this incident was resolved 2025-08-19 19:00 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.
How long did it last?
0m, from 2025-08-19 19:15 UTC to 2025-08-19 19:00 UTC, by the times Sauce Labs posted.
What was affected?
Sauce Labs named in us, us-west-1.
What caused it?
Sauce Labs hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.