- Level
- confirmed
- Worst impact
- Partial outage
- Components
- EU-Central, EU-Central, EU-Central
- Regions
- eu
- Down Index
- 30of 100
What to do
Check whether you use Sauce Labs EU-Central, EU-Central, EU-Central in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 35m it lasted.
Anything that failed between 2025-09-03 16:34 UTC and 2025-09-03 17:10 UTC may need a replay.Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sauce Labs 3
- investigating
We are currently seeing app storage upload issues in the EU datacenter. We are investigating.
provider
- resolved
After taking remedial action, the app storage service has been restored in the EU Data Center. All services are fully operational.
provider
- postmortem
### **Dates:** Wednesday September 5th 2025, 13:50 UTC - 16:31 UTC ### **What happened:** The App Storage Service in the EU Central 1 data center experienced elevated response times, leading to timeout errors with uploading applications. ### **Why it happened:** The App Storage Service experienced connection issues with the backend. ### **How we fixed it:** The connection issues were resolved by restarting the affected application. ### **What we are doing to prevent it from happening again:** We have improved observability signals for the App Storage Service and implemented regular scheduled restarts of the application.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-78c7a2e660
Is Sauce Labs still down?
No, this incident was resolved 2025-09-03 17:10 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.
How long did it last?
35m, from 2025-09-03 16:34 UTC to 2025-09-03 17:10 UTC, by the times Sauce Labs posted.
What was affected?
Sauce Labs named EU-Central, EU-Central, EU-Central in eu.
What caused it?
Sauce Labs hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.