- Level
- confirmed
- Worst impact
- Partial outage
- Components
- US-West, US-West, EU-Central, EU-Central, US-East, US-East
- Regions
- eu, us
- Down Index
- 39of 100
What to do
Check whether you use Sauce Labs US-West, US-West, EU-Central, EU-Central and 2 more in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 49m it lasted.
Anything that failed between 2026-03-10 18:46 UTC and 2026-03-10 23:34 UTC may need a replay.Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sauce Labs 3
- investigating
We are experiencing device unavailability in the US West 1, EU Central 1, and US East 4 data centers and have found that the issue is caused by a 3rd party service disruption. We are investigating.
provider
- resolved
This incident has been resolved.
provider
- postmortem
### **Dates:** Tuesday March 10th 2026, 17:52 - 23:34 UTC ### **What happened:** The majority of iOS devices across all regions became unavailable. ### **Why it happened:** Apple's [ppq.apple.com](http://ppq.apple.com) app verification endpoint was down, causing internal device monitoring checks to fail, bringing devices offline. ### **How we fixed it:** We temporarily disabled these device monitoring checks. ### **What we are doing to prevent it from happening again:** Improved external monitoring to catch outages of apple’s [ppq.apple.com](http://ppq.apple.com) endpoint, loosened device monitoring to not take down live iOS devices if [ppq.apple.com](http://ppq.apple.com) is down.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b73bb6b78c
Is Sauce Labs still down?
No, this incident was resolved 2026-03-10 23:34 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.
How long did it last?
4h 49m, from 2026-03-10 18:46 UTC to 2026-03-10 23:34 UTC, by the times Sauce Labs posted.
What was affected?
Sauce Labs named US-West, US-West, EU-Central, EU-Central and 2 more in eu, us.
What caused it?
Sauce Labs hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.