- Level
- confirmed
- Worst impact
- Degraded
- Regions
- eu
- Down Index
- 12of 100
What to do
Check whether you use Sauce Labs in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2025-11-03 16:19 UTC and 2025-11-03 16:00 UTC may need a replay.Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sauce Labs 2
- resolved
Access to test results was interrupted in our EU Data Center from 12:40 UTC to 14:25 UTC. The issue has been identified and resolved.
provider
- postmortem
### **Dates:** Monday November 3 2025, 12:40 UTC - 14:25 UTC. ### **What happened:** The Sauce Labs dashboard for Insights and Test Results was unresponsive, causing issues showing test results and related information. ### **Why it happened:** A data store for some components of the dashboard experienced unusually high load, resulting in an unresponsive service. ### **How we fixed it:** The issue was resolved by increasing the resources for the affected data store service. ### **What we are doing to prevent it from happening again:** Support for the 3rd party vendor's logging and metrics tools has been improved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-cb276543df
Is Sauce Labs still down?
No, this incident was resolved 2025-11-03 16:00 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.
How long did it last?
0m, from 2025-11-03 16:19 UTC to 2025-11-03 16:00 UTC, by the times Sauce Labs posted.
What was affected?
Sauce Labs named in eu.
What caused it?
Sauce Labs hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.