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Sauce Labs

2026-March-6 Resolved Service Incident

Degraded Lasted 0m · started · Sauce Labs's page

Level
confirmed
Worst impact
Degraded
Regions
eu
Down Index
12of 100

What to do

  • Check whether you use Sauce Labs in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-03-06 23:28 UTC and 2026-03-06 21:38 UTC may need a replay.
  • Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Sauce Labs 2

  1. resolved

    Between 21:38 UTC and 23:11 UTC, our virtual iOS and MacOS live and automated device tests were failing to start in the EU Data Center. We executed a deployment rollback, which restored services. All systems are now fully operational.

    provider

  2. postmortem

    ### **Dates:** Friday, March 6th 2026, 21:38 UTC - 23:11 UTC ### **What happened:** During the incident timeline, customers running virtual iOS simulator tests on ARM or macOS ARM desktop tests in the EU Data Center were unable to start new sessions for either live or automated. ### **Why it happened:** There was a sequencing issue on the release of the ARM side disk images in the EU. ### **How we fixed it:** The image reference for the ARM side disk was rolled back to the previous reference to restore service. ### **What we are doing to prevent it from happening again:** The tests that run to validate the image syncing have been completed in each region.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ced2aea00c

Is Sauce Labs still down?

No, this incident was resolved 2026-03-06 21:38 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.

How long did it last?

0m, from 2026-03-06 23:28 UTC to 2026-03-06 21:38 UTC, by the times Sauce Labs posted.

What was affected?

Sauce Labs named in eu.

What caused it?

Sauce Labs hasn't published a root cause. If it does, it shows here.

Where does this come from?

Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.