- Level
- confirmed
- Worst impact
- Degraded
- Regions
- eu, eu-central-1, us, us-east-4, us-west-1
- Down Index
- 37of 100
What to do
Check whether you use Sauce Labs in eu, eu-central-1, us, us-east-4. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 46m it lasted.
Anything that failed between 2026-07-01 12:12 UTC and 2026-07-01 12:58 UTC may need a replay.Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sauce Labs 3
- investigating
We are experiencing an issue with accessing Appium Inspector in the US-West-1, EU-Central-1, and US-East-4 data centers. We are investigating.
provider
- resolved
We have identified the root cause and have deployed a fix for this issue. All services are fully operational.
provider
- postmortem
### **Dates:** Wednesday July 1st 2026, 09:37 – 12:46 UTC ### **What happened:** The Appium Inspector feature, used during real device live testing sessions, became unavailable after a scheduled UI deployment. Users who attempted to use the feature during a live test were presented with a 500 error, disrupting their active testing session. Automated test pipelines were not affected. ### **Why it happened:** A routine upgrade of a core frontend library introduced an incompatibility with the Appium Inspector's rendering logic. The previous library version tolerated the pattern, but the updated version did not. The issue was not caught before deployment due to insufficient end-to-end test coverage for this specific feature. ### **How we fixed it:** We rolled back the UI to the last known working version to restore the feature immediately, and then deployed a targeted fix for the incompatibility. ### **What we are doing to prevent it from happening again:** We are adding end-to-end test coverage for the Appium Inspector feature to ensure it is validated automatically before future deployments.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-df9a8d254b
Is Sauce Labs still down?
No, this incident was resolved 2026-07-01 12:58 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.
How long did it last?
46m, from 2026-07-01 12:12 UTC to 2026-07-01 12:58 UTC, by the times Sauce Labs posted.
What was affected?
Sauce Labs named in eu, eu-central-1, us, us-east-4.
What caused it?
Sauce Labs hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.