- Level
- confirmed
- Worst impact
- Partial outage
- Components
- EU-Central, EU-Central
- Regions
- eu, eu-central-1
- Down Index
- 38of 100
What to do
Check whether you use Sauce Labs EU-Central, EU-Central in eu, eu-central-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 59m it lasted.
Anything that failed between 2026-06-18 04:00 UTC and 2026-06-18 06:59 UTC may need a replay.Subscribe to Sauce Labs's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=saucelabs works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Sauce Labs 4
- monitoring
We have been experiencing device unavailability in our EU-Central-1 data center and have identified the root cause. We have taken remedial action and are currently monitoring.
provider
- resolved
After taking remedial action, we are now seeing real devices available for testing in the EU-Central-1 data center. All services are fully operational.
provider
- investigating
Around 3:51 AM UTC we started experiencing lower iOS device availability in the EU-Central data center. Our team is actively investigating the root cause and working toward a resolution.
provider
- postmortem
### **Dates:** Thursday June 18 2026, 03:45 UTC - 06:45 UTC. ### **What happened:** Approximately 7% of iOS devices in our EU data center were temporarily unavailable for customer test sessions after a loss of power to the rack hosting them. ### **Why it happened:** The power circuit feeding the affected rack exceeded its capacity, and a protective breaker tripped to safeguard the line - cutting power to the devices on that rack until the circuit was restored. ### **How we fixed it:** The affected circuit was reset and power restored to the rack, returning the devices to customer service. ### **What we are doing to prevent it from happening again:** We are redistributing power load across affected racks, adding capacity monitoring with early-warning alerts ahead of circuit limits, and introducing a capacity review before new devices are deployed to a rack.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f0369e9dc3
Is Sauce Labs still down?
No, this incident was resolved 2026-06-18 06:59 UTC. For Sauce Labs's live state, see https://down.guide/saucelabs.
How long did it last?
2h 59m, from 2026-06-18 04:00 UTC to 2026-06-18 06:59 UTC, by the times Sauce Labs posted.
What was affected?
Sauce Labs named EU-Central, EU-Central in eu, eu-central-1.
What caused it?
Sauce Labs hasn't published a root cause. If it does, it shows here.
Where does this come from?
Sauce Labs's official status page, https://status.saucelabs.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.