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Shippo

Elevated error rate on DPD UK Tracking

Partial outage Lasted 9h 56m · started · Shippo's page

Level
confirmed
Worst impact
Partial outage
Components
DPD UK

What to do

  • Check whether you use Shippo DPD UK. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 9h 56m it lasted.

    Anything that failed between 2026-08-28 04:41 UTC and 2026-08-28 14:37 UTC may need a replay.
  • Subscribe to Shippo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=shippo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Shippo 2

  1. investigating

    We are experiencing elevated error rate on DPD UK Tracking service. Its a carrier side issue and we are actively monitoring the status of this issue and will keep you posted on this.

    provider

  2. resolved

    DPD UK confirmed that the issue has been fixed, and the service is now back to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6a4ab1bbc4

Is Shippo still down?

No, this incident was resolved 2026-08-28 14:37 UTC. For Shippo's live state, see https://down.guide/shippo.

How long did it last?

9h 56m, from 2026-08-28 04:41 UTC to 2026-08-28 14:37 UTC, by the times Shippo posted.

What was affected?

Shippo named DPD UK.

What caused it?

Shippo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Shippo's official status page, https://status.goshippo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.