Elevated error rate on lasership Transaction API

What to do

• Check whether you use Shippo Lasership. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 50m it lasted.

  Anything that failed between 2026-08-13 13:47 UTC and 2026-08-13 16:37 UTC may need a replay.

• Subscribe to Shippo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=shippo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Shippo 3

1. investigatingAug 13, 2026, 1:47 PM UTC

   We have detected an elevated error rate from lasership Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.

   provider

2. monitoringAug 13, 2026, 4:10 PM UTC

   Carrier confirmed its unplanned outage on their end and their IT team working on the fix , we started seeing the recovery so keeping this in a monitoring state

   provider

3. resolvedAug 13, 2026, 4:37 PM UTC

   Issue has been fully resolved and service back to operational.

   provider

Corrections

None so far.

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