Australia Post – Delayed Tracking Event Updates

What to do

• Check whether you use Shippo Australia Post in au, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4d it lasted.

  Anything that failed between 2026-07-06 16:51 UTC and 2026-07-10 17:16 UTC may need a replay.

• Subscribe to Shippo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=shippo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Shippo 3

1. investigatingJul 6, 2026, 4:51 PM UTC

   Our third-party vendor has informed us that Australia Post is currently experiencing inconsistencies with their public integration, resulting in delays to tracking event updates. Australia Post is actively working to improve the stability of the integration and restore normal service. We are monitoring the situation closely and will provide updates as more information becomes available.

   provider

2. identifiedJul 8, 2026, 6:51 PM UTC

   Thank you for your patience as Our third-party vendor diligently works on this matter. Our third-party vendor made significant improvements to the Australia Post system. To ensure these enhancements are effective and maintain stability.

   provider

3. resolvedJul 10, 2026, 5:16 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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