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Shippo

Royal Mail Storefeeder Service Degradation

Degraded Lasted 6h 57m · started · Shippo's page

Level
confirmed
Worst impact
Degraded
Components
Royal Mail (Storefeeder)

What to do

  • Check whether you use Shippo Royal Mail (Storefeeder). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 57m it lasted.

    Anything that failed between 2026-10-26 01:46 UTC and 2026-10-26 08:43 UTC may need a replay.
  • Subscribe to Shippo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=shippo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Shippo 2

  1. investigating

    Hi Team, we are currently seeing an interruption in Royal Mail Storefeeder tracking events from the carrier. Tracking information will be unavailable. We have reached out to Royal Mail Storefeeder and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f6151aebbf

Is Shippo still down?

No, this incident was resolved 2026-10-26 08:43 UTC. For Shippo's live state, see https://down.guide/shippo.

How long did it last?

6h 57m, from 2026-10-26 01:46 UTC to 2026-10-26 08:43 UTC, by the times Shippo posted.

What was affected?

Shippo named Royal Mail (Storefeeder).

What caused it?

Shippo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Shippo's official status page, https://status.goshippo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.