- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Single Sign On ( Company Credentials )
- Regions
- us
- Down Index
- 36of 100
What to do
Check whether you use Smartsheet Single Sign On ( Company Credentials ) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 28m it lasted.
Anything that failed between 2025-10-29 16:56 UTC and 2025-10-30 01:24 UTC may need a replay.Subscribe to Smartsheet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smartsheet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Smartsheet 5
- investigating
We are currently investigating some customer reports of an Authentication error with Microsoft due to an active Azure incident (https://azure.status.microsoft/en-us/status).
provider
- identified
Azure has identified the issue and is working on a resolution (https://azure.status.microsoft/en-us/status).
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
- postmortem
Beginning on October 29th, 2025, from 8:41AM PDT, users experienced Azure/Microsoft login issues. The issue occurred due to a 3rd party authentication service provider. This was resolved by 5:05PM PDT.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1712b93ab8
Is Smartsheet still down?
No, this incident was resolved 2025-10-30 01:24 UTC. For Smartsheet's live state, see https://down.guide/smartsheet.
How long did it last?
8h 28m, from 2025-10-29 16:56 UTC to 2025-10-30 01:24 UTC, by the times Smartsheet posted.
What was affected?
Smartsheet named Single Sign On ( Company Credentials ) in us.
What caused it?
Smartsheet hasn't published a root cause. If it does, it shows here.
Where does this come from?
Smartsheet's official status page, https://status.smartsheet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.