- Level
- confirmed
- Worst impact
- Major outage
- Components
- Sheets, Dynamic View, Reports, Dashboards
- Regions
- au
- Down Index
- 45of 100
What to do
Check whether you use Smartsheet Sheets, Dynamic View, Reports, Dashboards in au. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 28m it lasted.
Anything that failed between 2026-02-22 12:17 UTC and 2026-02-22 14:45 UTC may need a replay.Subscribe to Smartsheet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smartsheet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Smartsheet 4
- investigating
We are investigating the home page error message "Something went wrong". Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
- postmortem
Approximately on 3:15AM Pacific Standard Time February 22nd, 2026 in our Australia region, a deployment was performed to resolve a performance issue. However, a configuration required to validate session cookies was incorrectly specified, which caused the web app to become inaccessible after successful login. The issue was mitigated within 80 minutes by toggling a feature flag to reroute traffic back to a stable service and full functionality was restored by 4:35AM Pacific Standard Time February 22nd, 2026.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1f128edac7
Is Smartsheet still down?
No, this incident was resolved 2026-02-22 14:45 UTC. For Smartsheet's live state, see https://down.guide/smartsheet.
How long did it last?
2h 28m, from 2026-02-22 12:17 UTC to 2026-02-22 14:45 UTC, by the times Smartsheet posted.
What was affected?
Smartsheet named Sheets, Dynamic View, Reports, Dashboards in au.
What caused it?
Smartsheet hasn't published a root cause. If it does, it shows here.
Where does this come from?
Smartsheet's official status page, https://status.smartsheet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.