- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards
- Regions
- us
What to do
Check whether you use Smartsheet Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms and 2 more in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 32m it lasted.
Anything that failed between 2026-07-15 09:23 UTC and 2026-07-15 09:55 UTC may need a replay.Subscribe to Smartsheet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smartsheet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Smartsheet 5
- investigating
We are currently investigating an issue preventing Smartsheet US from successfully loading. Attempts to log in to Smartsheet US or access items may result in loading screens that do not complete. We will provide an update in 30 minutes.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
- postmortem
Starting at approximately 1:44 AM PT on July 15, 2026, some customers may have experienced errors when performing actions that rely on Smartsheet's authorization checks, such as access checks on assets. This was caused by a temporary issue during a routine system update that briefly caused a portion of requests to be directed to an unavailable part of our infrastructure. During this period, affected requests may have failed. The issue was identified and corrected, and normal operation was restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3714547b46
Is Smartsheet still down?
No, this incident was resolved 2026-07-15 09:55 UTC. For Smartsheet's live state, see https://down.guide/smartsheet.
How long did it last?
32m, from 2026-07-15 09:23 UTC to 2026-07-15 09:55 UTC, by the times Smartsheet posted.
What was affected?
Smartsheet named Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms and 2 more in us.
What caused it?
Smartsheet hasn't published a root cause. If it does, it shows here.
Where does this come from?
Smartsheet's official status page, https://status.smartsheet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.