- Level
- confirmed
- Worst impact
- Degraded
- Components
- In App Workflows, Data Shuttle, Bridge by Smartsheet, Jira Connector, Salesforce Connector
- Down Index
- 18of 100
What to do
Check whether you use Smartsheet In App Workflows, Data Shuttle, Bridge by Smartsheet, Jira Connector and 1 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 48m it lasted.
Anything that failed between 2025-10-01 09:05 UTC and 2025-10-01 09:53 UTC may need a replay.Subscribe to Smartsheet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smartsheet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Smartsheet 3
- investigating
We are currently investigating delays in workflows and webhooks where the trigger event is an attachment or comment added on Table View
provider
- resolved
Table View is a recently launched view within Smartsheet, and we have identified that Workflows and Webhooks where the trigger event is an attachment or comment added on Table View will not run. We are working to build this capability. In the interim, using Grid View will mitigate the issue.
provider
- postmortem
Table View is a recently launched view within Smartsheet, and we have identified that Workflows and Webhooks where the trigger event is an attachment or comment added on Table View will not run. We are working to build this capability. In the interim, using Grid View will mitigate the issue.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-52568f1415
Is Smartsheet still down?
No, this incident was resolved 2025-10-01 09:53 UTC. For Smartsheet's live state, see https://down.guide/smartsheet.
How long did it last?
48m, from 2025-10-01 09:05 UTC to 2025-10-01 09:53 UTC, by the times Smartsheet posted.
What was affected?
Smartsheet named In App Workflows, Data Shuttle, Bridge by Smartsheet, Jira Connector and 1 more.
What caused it?
Smartsheet hasn't published a root cause. If it does, it shows here.
Where does this come from?
Smartsheet's official status page, https://status.smartsheet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.