- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Smartsheet Login, Sheets
- Down Index
- 31of 100
What to do
Check whether you use Smartsheet Smartsheet Login, Sheets. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 39m it lasted.
Anything that failed between 2025-05-27 18:03 UTC and 2025-05-27 20:42 UTC may need a replay.Subscribe to Smartsheet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smartsheet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Smartsheet 4
- investigating
We are currently investigating reports of intermittent access to Smartsheet. Users may experience difficulty logging in or accessing features.
provider
- monitoring
We've identified an issue affecting access to Smartsheet and are beginning to see signs of recovery. Our team is actively investigating the root cause to ensure full stability.
provider
- resolved
This incident has been resolved.
provider
- postmortem
On May 27, 2025, at 9:50 AM PDT, some users experienced issues loading sheets or logging into Smartsheet. An issue with a temporary database table was identified and quickly addressed, restoring affected services by approximately 11:10 AM PDT.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-6f0b3bca3f
Is Smartsheet still down?
No, this incident was resolved 2025-05-27 20:42 UTC. For Smartsheet's live state, see https://down.guide/smartsheet.
How long did it last?
2h 39m, from 2025-05-27 18:03 UTC to 2025-05-27 20:42 UTC, by the times Smartsheet posted.
What was affected?
Smartsheet named Smartsheet Login, Sheets.
What caused it?
Smartsheet hasn't published a root cause. If it does, it shows here.
Where does this come from?
Smartsheet's official status page, https://status.smartsheet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.