- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Reports, Dashboards
- Down Index
- 27of 100
What to do
Check whether you use Smartsheet Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Reports and 1 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.
Anything that failed between 2026-01-18 05:09 UTC and 2026-01-18 05:36 UTC may need a replay.Subscribe to Smartsheet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smartsheet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Smartsheet 4
- investigating
We are investigating errors when accessing and loading the Smartsheet application. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
provider
- monitoring
We are observing stability being restored for the Core Application. We are continuing to monitor it closely to confirm full service stability.
provider
- resolved
Core Application functionality has been fully restored and is operating normally. The incident is now resolved.
provider
- postmortem
Around 7:45pm Pacific Time, our engineering team identified errors when accessing Smartsheet or making changes to assets. We made changes to our infrastructure and and observed gradual recovery. Smartsheet fully recovered at 9:33pm Pacific Time.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c030f21c7a
Is Smartsheet still down?
No, this incident was resolved 2026-01-18 05:36 UTC. For Smartsheet's live state, see https://down.guide/smartsheet.
How long did it last?
27m, from 2026-01-18 05:09 UTC to 2026-01-18 05:36 UTC, by the times Smartsheet posted.
What was affected?
Smartsheet named Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Reports and 1 more.
What caused it?
Smartsheet hasn't published a root cause. If it does, it shows here.
Where does this come from?
Smartsheet's official status page, https://status.smartsheet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.