- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Third Party Integrations
- Down Index
- 33of 100
What to do
Check whether you use Smartsheet Third Party Integrations. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12h 41m it lasted.
Anything that failed between 2026-06-10 22:21 UTC and 2026-06-11 11:02 UTC may need a replay.Subscribe to Smartsheet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smartsheet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Smartsheet 5
- investigating
We are investigating the Smartsheet add-ons for Google which is currently not available. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
The Smartsheet and Brandfolder add-ons for Google Docs, Sheets, and Slides were unavailable due to a Google platform change that required all affected add-ons to be redeployed. Our team has applied the necessary fixes and we are currently monitoring to confirm full stability.
provider
- resolved
This incident has been resolved.
provider
- postmortem
**The Smartsheet Merge add-on for Google Docs stopped working after Google removed support for an older runtime environment that the add-on depended on, causing the add-on to fail entirely for all users \(~234,000 affected\).** The issue was resolved on June 11, 2026, by updating the add-on's code and deployment configuration to be compatible with Google's current platform — no customer data was lost.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-c201d333da
Is Smartsheet still down?
No, this incident was resolved 2026-06-11 11:02 UTC. For Smartsheet's live state, see https://down.guide/smartsheet.
How long did it last?
12h 41m, from 2026-06-10 22:21 UTC to 2026-06-11 11:02 UTC, by the times Smartsheet posted.
What was affected?
Smartsheet named Third Party Integrations.
What caused it?
Smartsheet hasn't published a root cause. If it does, it shows here.
Where does this come from?
Smartsheet's official status page, https://status.smartsheet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.