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Smartsheet

Errors with Dynamic Views with a report source

Degraded Lasted 3h 44m · started · Smartsheet's page

Level
confirmed
Worst impact
Degraded
Components
Dynamic View
Down Index
20of 100

What to do

  • Check whether you use Smartsheet Dynamic View. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 44m it lasted.

    Anything that failed between 2025-06-23 20:19 UTC and 2025-06-24 00:03 UTC may need a replay.
  • Subscribe to Smartsheet's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=smartsheet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Smartsheet 4

  1. investigating

    We are currently investigating some customer reports of receiving a "Bad Request" error when accessing Dynamic Views that have a report source. We will continue to provide frequent updates as we work towards resolution.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring to ensure continued stability of this feature.

    provider

  3. resolved

    This incident has been resolved.

    provider

  4. postmortem

    Starting at 1:04 PM PT on June 23rd, 2025, some customers reported that they were seeing a "Bad Request" error when accessing Dynamic Views that have a report source. Our investigations revealed that the issue was stemming from an internal service deployment and we rolled back the deployment. The service fully recovered at 2:14 PM PT.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dc1de82d1c

Is Smartsheet still down?

No, this incident was resolved 2025-06-24 00:03 UTC. For Smartsheet's live state, see https://down.guide/smartsheet.

How long did it last?

3h 44m, from 2025-06-23 20:19 UTC to 2025-06-24 00:03 UTC, by the times Smartsheet posted.

What was affected?

Smartsheet named Dynamic View.

What caused it?

Smartsheet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Smartsheet's official status page, https://status.smartsheet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.