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Snyk

PR Check Invalid Credential Error

Degraded Lasted 2h 58m · started · Snyk's page

Level
confirmed
Worst impact
Degraded
Components
Snyk Code, Snyk Code, Snyk Code, Snyk Code, Snyk Code
Down Index
23of 100

What to do

  • Check whether you use Snyk Snyk Code, Snyk Code, Snyk Code, Snyk Code and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 58m it lasted.

    Anything that failed between 2026-10-20 16:33 UTC and 2026-10-20 19:31 UTC may need a replay.
  • Subscribe to Snyk's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=snyk works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Snyk 5

  1. investigating

    Snyk engineers are investigating reports of "Invalid Credential" errors affecting Snyk Code PR checks across all environments. Our incident response team has been activated, and we are working to resolve the issue as quickly as possible.

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  2. investigating

    Our engineering team is continuing to investigate the incident. In addition to blocked PR checks, customers may experience delays with recurring tests, and other features utilizing the Workspaces Service may be affected. Current impact appears to be isolated to GitHub and GitHub Enterprise workspaces. We will provide further updates as the investigation progresses.

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  3. identified

    Our engineering team has identified the root cause of the incident and is preparing a fix. We do not yet have an estimated time for deployment, but we will share updates as soon as they become available.

    provider

  4. monitoring

    Snyk engineers have deployed a fix across all environments, and all services have returned to normal operation. We will continue monitoring system stability to ensure the issue is fully resolved.

    provider

  5. resolved

    Post-mitigation monitoring confirms that all Snyk services are operating normally and remain stable. The incident response team has stood down, and this incident is now resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-98e2efb918

Is Snyk still down?

No, this incident was resolved 2026-10-20 19:31 UTC. For Snyk's live state, see https://down.guide/snyk.

How long did it last?

2h 58m, from 2026-10-20 16:33 UTC to 2026-10-20 19:31 UTC, by the times Snyk posted.

What was affected?

Snyk named Snyk Code, Snyk Code, Snyk Code, Snyk Code and 1 more.

What caused it?

Snyk hasn't published a root cause. If it does, it shows here.

Where does this come from?

Snyk's official status page, https://status.snyk.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.