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Snyk

Issue Resolving Entitlements

Partial outage Lasted 17h 45m · started · Snyk's page

Level
confirmed
Worst impact
Partial outage
Components
Snyk Code, Snyk Code, Snyk Code, Snyk Container, Snyk Container, Snyk Container, Snyk IaC, Snyk IaC, Snyk IaC, Snyk Open Source, Snyk Open Source, Snyk Open Source
Regions
eu, us
Down Index
41of 100

What to do

  • Check whether you use Snyk Snyk Code, Snyk Code, Snyk Code, Snyk Container and 8 more in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17h 45m it lasted.

    Anything that failed between 2026-11-02 19:43 UTC and 2026-11-03 13:28 UTC may need a replay.
  • Subscribe to Snyk's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=snyk works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

Snyk engineers have identified the cause of the failures and have pushed a fix to Mult-Tenant AU.
Read the postmortem

Updates from Snyk 4

  1. investigating

    Snyk engineers are investigating an issue impacting Multi-Tenant US-02, Multi-Tenant EU, and Multi-Tenant AU. Customers may experience failures resolving entitlements. The Snyk Incident response has been enacted.

    provider

  2. identified

    Snyk engineers have identified the cause of the failures and have pushed a fix to Mult-Tenant AU. The fix is in progress for MT-EU and MT-US. We will update you once this is completed.

    provider

  3. monitoring

    Snyk engineers have completed deploying a fix. All services have returned to normal operations. Snyk engineers are monitoring the environment.

    provider

  4. resolved

    Services have remained stable throughout the monitoring period. The Snyk Incident Response has been stood down.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cd20921387

Is Snyk still down?

No, this incident was resolved 2026-11-03 13:28 UTC. For Snyk's live state, see https://down.guide/snyk.

How long did it last?

17h 45m, from 2026-11-02 19:43 UTC to 2026-11-03 13:28 UTC, by the times Snyk posted.

What was affected?

Snyk named Snyk Code, Snyk Code, Snyk Code, Snyk Container and 8 more in eu, us.

What caused it?

Snyk wrote: "Snyk engineers have identified the cause of the failures and have pushed a fix to Mult-Tenant AU." The postmortem: https://stspg.io/bh0k453wp589

Where does this come from?

Snyk's official status page, https://status.snyk.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.