GitHub Cloud App Integration Service Degradation

What to do

• Check whether you use Snyk Snyk Code, Snyk Code, Snyk Code, Snyk Code and 15 more. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 11h 3m it lasted.

  Anything that failed between 2026-05-23 08:43 UTC and 2026-05-23 19:46 UTC may need a replay.

• Subscribe to Snyk's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=snyk works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Snyk 2

1. investigatingMay 23, 2026, 8:43 AM UTC

   We are currently investigating reports of intermittent failures affecting our GitHub Cloud App integration, specifically impacting repository scans, project imports, and Pull Request status checks. During this time, customers may see failures on PR checks, recurring tests and imports. Because the issue is intermittent, manually re-running a scan or retrying an import may succeed. Our engineering team is actively analyzing system logs to pinpoint the root cause, and we will provide regular updates until full stability is restored

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2. resolvedMay 23, 2026, 7:46 PM UTC

   The intermittent issues affecting repository scans, project imports, and Pull Request status checks have been fully resolved. The root cause was an upstream degradation with GitHub Cloud app installation token authentication, which has now been mitigated on the GitHub side (ref: GitHub Incident k5z4d1v1tqmt). If you continue to experience issues with your PRs, imports, or repository scans, please reach out to our support team for further assistance.

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Corrections

None so far.

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