- Level
- confirmed
- Worst impact
- Degraded
- Components
- SurveyMonkey
- Regions
- ca
- Down Index
- 37of 100
What to do
Check whether you use SurveyMonkey SurveyMonkey in ca. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 42m it lasted.
Anything that failed between 2026-01-20 19:56 UTC and 2026-01-20 20:38 UTC may need a replay.Subscribe to SurveyMonkey's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=surveymonkey works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SurveyMonkey 2
- investigating
We are currently investigating the issue. Some users may see an error page when attempting to load Canada Data Center (CAN) hosted shared data pages.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-270a41ce3a
Is SurveyMonkey still down?
No, this incident was resolved 2026-01-20 20:38 UTC. For SurveyMonkey's live state, see https://down.guide/surveymonkey.
How long did it last?
42m, from 2026-01-20 19:56 UTC to 2026-01-20 20:38 UTC, by the times SurveyMonkey posted.
What was affected?
SurveyMonkey named SurveyMonkey in ca.
What caused it?
SurveyMonkey hasn't published a root cause. If it does, it shows here.
Where does this come from?
SurveyMonkey's official status page, https://status.surveymonkey.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.