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SurveyMonkey

SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards

Degraded Lasted 2d 7h · started · SurveyMonkey's page

Level
confirmed
Worst impact
Degraded
Components
SurveyMonkey
Down Index
43of 100

What to do

  • Check whether you use SurveyMonkey SurveyMonkey. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2d 7h it lasted.

    Anything that failed between 2026-02-26 10:18 UTC and 2026-02-28 17:24 UTC may need a replay.
  • Subscribe to SurveyMonkey's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=surveymonkey works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SurveyMonkey 2

  1. identified

    The SurveyMonkey Rewards Amazon gift card cash out option is not working. We have identified the cause of this issue and we are working on implementing a fix. The Prizeout cash out option is still available and Amazon gift cards are available on Prizeout's platform.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2bf9c69cf1

Is SurveyMonkey still down?

No, this incident was resolved 2026-02-28 17:24 UTC. For SurveyMonkey's live state, see https://down.guide/surveymonkey.

How long did it last?

2d 7h, from 2026-02-26 10:18 UTC to 2026-02-28 17:24 UTC, by the times SurveyMonkey posted.

What was affected?

SurveyMonkey named SurveyMonkey.

What caused it?

SurveyMonkey hasn't published a root cause. If it does, it shows here.

Where does this come from?

SurveyMonkey's official status page, https://status.surveymonkey.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.