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SurveyMonkey

Problem with AI features

Degraded Lasted 1h 57m · started · SurveyMonkey's page

Level
confirmed
Worst impact
Degraded
Components
SurveyMonkey
Down Index
39of 100

What to do

  • Check whether you use SurveyMonkey SurveyMonkey. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 57m it lasted.

    Anything that failed between 2026-08-31 12:04 UTC and 2026-08-31 14:01 UTC may need a replay.
  • Subscribe to SurveyMonkey's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=surveymonkey works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SurveyMonkey 2

  1. investigating

    Some of our AI features are currently offline. We are working to resolve this issue.

    provider

  2. resolved

    This issue is resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-33d587af0c

Is SurveyMonkey still down?

No, this incident was resolved 2026-08-31 14:01 UTC. For SurveyMonkey's live state, see https://down.guide/surveymonkey.

How long did it last?

1h 57m, from 2026-08-31 12:04 UTC to 2026-08-31 14:01 UTC, by the times SurveyMonkey posted.

What was affected?

SurveyMonkey named SurveyMonkey.

What caused it?

SurveyMonkey hasn't published a root cause. If it does, it shows here.

Where does this come from?

SurveyMonkey's official status page, https://status.surveymonkey.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.