- Level
- confirmed
- Worst impact
- Partial outage
- Components
- SurveyMonkey
- Down Index
- 43of 100
What to do
Check whether you use SurveyMonkey SurveyMonkey. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 10m it lasted.
Anything that failed between 2026-05-28 05:03 UTC and 2026-05-28 05:13 UTC may need a replay.Subscribe to SurveyMonkey's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=surveymonkey works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SurveyMonkey 4
- investigating
SurveyMonkey's Help Center (https://help.surveymonkey.com/) is currently down for most users.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
Help Center should be loading now. We're monitoring.
provider
- resolved
This incident has been resolved. Help Center should load normally.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-62eff34ab5
Is SurveyMonkey still down?
No, this incident was resolved 2026-05-28 05:13 UTC. For SurveyMonkey's live state, see https://down.guide/surveymonkey.
How long did it last?
10m, from 2026-05-28 05:03 UTC to 2026-05-28 05:13 UTC, by the times SurveyMonkey posted.
What was affected?
SurveyMonkey named SurveyMonkey.
What caused it?
SurveyMonkey hasn't published a root cause. If it does, it shows here.
Where does this come from?
SurveyMonkey's official status page, https://status.surveymonkey.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.