- Level
- confirmed
- Worst impact
- Degraded
- Components
- SurveyMonkey
- Down Index
- 41of 100
What to do
Check whether you use SurveyMonkey SurveyMonkey. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 43m it lasted.
Anything that failed between 2026-04-24 20:46 UTC and 2026-04-25 02:28 UTC may need a replay.Subscribe to SurveyMonkey's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=surveymonkey works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SurveyMonkey 5
- investigating
We are currently investigating this issue.
provider
- investigating
We’ve identified an issue where surveys created using “Make a copy”/"Copy existing" may not appear in the survey list if a collector isn’t created, even though a draft version is generated in the background. We’re currently investigating the root cause and will share updates as soon as we have more information.
provider
- identified
The issue has been identified and we are working on a fix.
provider
- identified
The issue has been resolved for new copies of surveys, and we are working to address the backlog of copied surveys.
provider
- resolved
This issue has been resolved, and copies of surveys should be appearing in the survey list on the homepage.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-770794c210
Is SurveyMonkey still down?
No, this incident was resolved 2026-04-25 02:28 UTC. For SurveyMonkey's live state, see https://down.guide/surveymonkey.
How long did it last?
5h 43m, from 2026-04-24 20:46 UTC to 2026-04-25 02:28 UTC, by the times SurveyMonkey posted.
What was affected?
SurveyMonkey named SurveyMonkey.
What caused it?
SurveyMonkey hasn't published a root cause. If it does, it shows here.
Where does this come from?
SurveyMonkey's official status page, https://status.surveymonkey.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.