Skip to main content
SurveyMonkey

SurveyMonkey 'Home' page unavailable for US/CA customers

Degraded Lasted 1h 31m · started · SurveyMonkey's page

Level
confirmed
Worst impact
Degraded
Components
SurveyMonkey
Regions
us

What to do

  • Check whether you use SurveyMonkey SurveyMonkey in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.

    Anything that failed between 2026-07-06 12:33 UTC and 2026-07-06 14:04 UTC may need a replay.
  • Subscribe to SurveyMonkey's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=surveymonkey works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SurveyMonkey 2

  1. investigating

    The SurveyMonkey homepage is currently inaccessible for some regions. Our team is actively investigating the issue to resolve it as quickly as possible. Thank you for your patience!

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-79b56f6ff7

Is SurveyMonkey still down?

No, this incident was resolved 2026-07-06 14:04 UTC. For SurveyMonkey's live state, see https://down.guide/surveymonkey.

How long did it last?

1h 31m, from 2026-07-06 12:33 UTC to 2026-07-06 14:04 UTC, by the times SurveyMonkey posted.

What was affected?

SurveyMonkey named SurveyMonkey in us.

What caused it?

SurveyMonkey hasn't published a root cause. If it does, it shows here.

Where does this come from?

SurveyMonkey's official status page, https://status.surveymonkey.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.