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SurveyMonkey

Display Issues with NPS Gauge in Analyze

Degraded Lasted 3h 30m · started · SurveyMonkey's page

Level
confirmed
Worst impact
Degraded
Components
SurveyMonkey
Down Index
40of 100

What to do

  • Check whether you use SurveyMonkey SurveyMonkey. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 30m it lasted.

    Anything that failed between 2026-06-04 18:53 UTC and 2026-06-04 22:23 UTC may need a replay.
  • Subscribe to SurveyMonkey's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=surveymonkey works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SurveyMonkey 3

  1. investigating

    ⚠️ We're aware of an issue impacting how our NPS questions displays on the Analyze page, and we are investigating the cause.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a29423ecdb

Is SurveyMonkey still down?

No, this incident was resolved 2026-06-04 22:23 UTC. For SurveyMonkey's live state, see https://down.guide/surveymonkey.

How long did it last?

3h 30m, from 2026-06-04 18:53 UTC to 2026-06-04 22:23 UTC, by the times SurveyMonkey posted.

What was affected?

SurveyMonkey named SurveyMonkey.

What caused it?

SurveyMonkey hasn't published a root cause. If it does, it shows here.

Where does this come from?

SurveyMonkey's official status page, https://status.surveymonkey.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.