- Level
- confirmed
- Worst impact
- Partial outage
- Components
- SurveyMonkey
- Down Index
- 50of 100
What to do
Check whether you use SurveyMonkey SurveyMonkey. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 20m it lasted.
Anything that failed between 2026-04-13 15:24 UTC and 2026-04-13 18:44 UTC may need a replay.Subscribe to SurveyMonkey's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=surveymonkey works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SurveyMonkey 4
- identified
We are aware of an issue that's causing errors to show on the Analyze page. We've isolated the problem and our teams are working to resolve the issue as quickly as possible.
provider
- identified
A workaround has been applied. An Analyze update as been temporarily disabled. Now charts are loading using the older version without errors showing.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ecffb05ee8
Is SurveyMonkey still down?
No, this incident was resolved 2026-04-13 18:44 UTC. For SurveyMonkey's live state, see https://down.guide/surveymonkey.
How long did it last?
3h 20m, from 2026-04-13 15:24 UTC to 2026-04-13 18:44 UTC, by the times SurveyMonkey posted.
What was affected?
SurveyMonkey named SurveyMonkey.
What caused it?
SurveyMonkey hasn't published a root cause. If it does, it shows here.
Where does this come from?
SurveyMonkey's official status page, https://status.surveymonkey.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.