- Level
- confirmed
- Worst impact
- Partial outage
- Components
- SurveyMonkey
- Regions
- us
What to do
Check whether you use SurveyMonkey SurveyMonkey in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 20m it lasted.
Anything that failed between 2026-02-10 19:20 UTC and 2026-02-10 19:41 UTC may need a replay.Subscribe to SurveyMonkey's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=surveymonkey works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SurveyMonkey 3
- investigating
⚠️ We're aware of an issue effecting users who are logged in to our Canadian data center. Those users will see an error when submitting responses on to a subset surveys stored on our US data center. We are actively investigating this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- resolved
This incident has been resolved. We will continue monitoring.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ee937d584f
Is SurveyMonkey still down?
No, this incident was resolved 2026-02-10 19:41 UTC. For SurveyMonkey's live state, see https://down.guide/surveymonkey.
How long did it last?
20m, from 2026-02-10 19:20 UTC to 2026-02-10 19:41 UTC, by the times SurveyMonkey posted.
What was affected?
SurveyMonkey named SurveyMonkey in us.
What caused it?
SurveyMonkey hasn't published a root cause. If it does, it shows here.
Where does this come from?
SurveyMonkey's official status page, https://status.surveymonkey.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.