Skip to main content
WorkOS

Continued email delivery errors

Partial outage Lasted 3h 27m · started · WorkOS's page

Level
confirmed
Worst impact
Partial outage
Components
Dashboard
Down Index
33of 100

What to do

  • Check whether you use WorkOS Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 27m it lasted.

    Anything that failed between 2026-07-27 14:10 UTC and 2026-07-27 17:37 UTC may need a replay.
  • Subscribe to WorkOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 4

  1. investigating

    We are investigating reports that email delivery statuses in Dashboard are not being updated.

    provider

  2. investigating

    We are continuing to investigate email delivery errors in addition to Dashboard email delivery statuses not being updated.

    provider

  3. monitoring

    We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.

    provider

  4. resolved

    Email delivery is operating normally.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1815ab96c8

Is WorkOS still down?

No, this incident was resolved 2026-07-27 17:37 UTC. For WorkOS's live state, see https://down.guide/workos.

How long did it last?

3h 27m, from 2026-07-27 14:10 UTC to 2026-07-27 17:37 UTC, by the times WorkOS posted.

What was affected?

WorkOS named Dashboard.

What caused it?

WorkOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

WorkOS's official status page, https://status.workos.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.