Elevated errors across SSO and AuthKit

What to do

• Check whether you use WorkOS AuthKit, SSO in latam, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 3m it lasted.

  Anything that failed between 2026-10-23 15:57 UTC and 2026-10-23 17:01 UTC may need a replay.

• Subscribe to WorkOS's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.

Category: Upstream dependency

Updates from WorkOS 3

1. investigatingOct 23, 2026, 3:57 PM UTC

   We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.

   provider

2. monitoringOct 23, 2026, 4:09 PM UTC

   We're seeing recovery across services and will continue to monitor.

   provider

3. resolvedOct 23, 2026, 5:01 PM UTC

   This is now resolved. Errors and latency were elevated between 15:21 and 15:50 UTC primarily for requests served by MIA and ATL with some impact on the US east coast and northern South America.

   provider

Corrections

None so far.

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