Skip to main content
WorkOS

Elevated errors across SSO and AuthKit sign-in

Degraded Lasted 0m · started · WorkOS's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

  • Check whether your product depends on WorkOS. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-10-09 22:26 UTC and 2026-10-09 19:30 UTC may need a replay.
  • Subscribe to WorkOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 1

  1. resolved

    From 20:20 to 20:21 UTC on October 9, 2026 some SSO and AuthKit sign-in requests failed with HTTP 500 errors. The failures hit SSO token exchange and AuthKit authenticate requests. A database maintenance operation conflicted with live sign-in traffic. The operation self-corrected and service recovered shortly thereafter with no data loss. End users who saw an error could sign in again by retrying. We are updating the maintenance job to avoid live traffic disruption.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-472ffbf901

Is WorkOS still down?

No, this incident was resolved 2026-10-09 19:30 UTC. For WorkOS's live state, see https://down.guide/workos.

How long did it last?

0m, from 2026-10-09 22:26 UTC to 2026-10-09 19:30 UTC, by the times WorkOS posted.

What caused it?

WorkOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

WorkOS's official status page, https://status.workos.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.