Elevated errors for Audit Logs

What to do

• Check whether you use WorkOS Audit Logs. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 42m it lasted.

  Anything that failed between 2026-10-01 21:16 UTC and 2026-10-01 21:58 UTC may need a replay.

• Subscribe to WorkOS's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 3

1. investigatingOct 1, 2026, 9:16 PM UTC

   We are currently investigating this issue.

   provider

2. monitoringOct 1, 2026, 9:20 PM UTC

   Between 20:39 and 20:41 UTC on October 1, 2026, the Audit Logs API returned elevated errors (HTTP 500 and 408 timeouts) for roughly one minute. Some requests to create audit log events, and a small number of export requests, failed in this window. Requests have succeeded normally since 20:41 UTC. Other WorkOS products were not affected. The incident was triggered by an infrastructure change that increased the number of connections to the database. We have found the cause and are putting a fix in place to prevent it from happening again. If your integration does not retry failed requests, events sent between 20:39 and 20:41 UTC may not have been recorded. We will keep monitoring and post an update once the fix is complete.

   provider

3. resolvedOct 1, 2026, 9:58 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.