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WorkOS

Delayed Email Deliverability

Degraded Lasted 1h 23m · started · WorkOS's page

Level
confirmed
Worst impact
Degraded
Components
AuthKit
Down Index
21of 100

What to do

  • Check whether you use WorkOS AuthKit. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 23m it lasted.

    Anything that failed between 2026-07-29 18:30 UTC and 2026-07-29 19:54 UTC may need a replay.
  • Subscribe to WorkOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 4

  1. investigating

    We're investigating delays in email deliverability.

    provider

  2. identified

    We've identified the issue and have implemented a mitigation. We are seeing normal email deliverability now but Dashboard email delivery statuses are currently not being updated.

    provider

  3. monitoring

    We have remediated the issue. Email delivery rates have recovered and reported email delivery status in Dashboard are being updated properly. We are continuing to monitor.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-376fc599e4

Is WorkOS still down?

No, this incident was resolved 2026-07-29 19:54 UTC. For WorkOS's live state, see https://down.guide/workos.

How long did it last?

1h 23m, from 2026-07-29 18:30 UTC to 2026-07-29 19:54 UTC, by the times WorkOS posted.

What was affected?

WorkOS named AuthKit.

What caused it?

WorkOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

WorkOS's official status page, https://status.workos.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.