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WorkOS

Elevated errors during email delivery

Partial outage Lasted 2h 58m · started · WorkOS's page

Level
confirmed
Worst impact
Partial outage
Down Index
30of 100

What to do

  • Check whether your product depends on WorkOS. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 58m it lasted.

    Anything that failed between 2026-07-27 10:05 UTC and 2026-07-27 13:04 UTC may need a replay.
  • Subscribe to WorkOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 5

  1. investigating

    We are investigating elevated errors during delivery of emails.

    provider

  2. monitoring

    We have implemented a mitigation and are continuing to monitor.

    provider

  3. investigating

    Our mitigation did not fully resolve the issue. We are continuing to investigate.

    provider

  4. monitoring

    We have applied a refined mitigation and are continuing to monitor delivery rates.

    provider

  5. resolved

    Delivery rates have recovered.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-71a0a48545

Is WorkOS still down?

No, this incident was resolved 2026-07-27 13:04 UTC. For WorkOS's live state, see https://down.guide/workos.

How long did it last?

2h 58m, from 2026-07-27 10:05 UTC to 2026-07-27 13:04 UTC, by the times WorkOS posted.

What caused it?

WorkOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

WorkOS's official status page, https://status.workos.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.