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WorkOS

Delayed Email Deliverability

Degraded Lasted 31m · started · WorkOS's page

Level
confirmed
Worst impact
Degraded
Components
AuthKit
Down Index
19of 100

What to do

  • Check whether you use WorkOS AuthKit. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 31m it lasted.

    Anything that failed between 2026-08-14 20:14 UTC and 2026-08-14 20:45 UTC may need a replay.
  • Subscribe to WorkOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 3

  1. investigating

    We're investigating delays in email deliverability.

    provider

  2. monitoring

    We've mitigated the impact and email delivery is returning to normal.

    provider

  3. resolved

    This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-890cfa2c3f

Is WorkOS still down?

No, this incident was resolved 2026-08-14 20:45 UTC. For WorkOS's live state, see https://down.guide/workos.

How long did it last?

31m, from 2026-08-14 20:14 UTC to 2026-08-14 20:45 UTC, by the times WorkOS posted.

What was affected?

WorkOS named AuthKit.

What caused it?

WorkOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

WorkOS's official status page, https://status.workos.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.