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WorkOS

SSO API Latency Degradation Caused by Transient Capacity Constraints

Partial outage Lasted 1m · started · WorkOS's page

Level
confirmed
Worst impact
Partial outage
Components
AuthKit, SSO
Down Index
26of 100

What to do

  • Check whether you use WorkOS AuthKit, SSO. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1m it lasted.

    Anything that failed between 2026-04-20 19:16 UTC and 2026-04-20 19:17 UTC may need a replay.
  • Subscribe to WorkOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 2

  1. identified

    Between 14:40 and 14:53 UTC, SSO endpoints experienced increased latency and intermittent timeouts. The issue was caused by a temporary reduction in available capacity due to an underlying infrastructure event, which led to a brief period of degraded performance

    provider

  2. resolved

    The issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8b6dcdc2f6

Is WorkOS still down?

No, this incident was resolved 2026-04-20 19:17 UTC. For WorkOS's live state, see https://down.guide/workos.

How long did it last?

1m, from 2026-04-20 19:16 UTC to 2026-04-20 19:17 UTC, by the times WorkOS posted.

What was affected?

WorkOS named AuthKit, SSO.

What caused it?

WorkOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

WorkOS's official status page, https://status.workos.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.